Texcel Guarantee
Exceptional service is the Texcel Guarantee
Peak Performer:
When you need reliable products from a brand name you can trust, count on Texcel to provide what you need, when you need it — all with outstanding service.
99.9%+ ERROR-FREE RATE:
We stand by our excellent track record for making sure you get the right products you need.
“NO SURPRISES” GUARANTEE:
Our experienced team ensures your order is processed correctly the first time, every time. If we make a mistake despite our best efforts, you will receive 5% off your next order.
100% SAME-DAY SHIPPING:*
By ordering from Texcel, there are no delays in shipping your stock and priority orders, meaning your shipment arrives faster for orders received by 5 p.m. CST.
24-HOUR RESPONSE TEAM:
Whether you have an emergency or simply need dependable products quickly, our team is available around the clock to make sure you receive what you need quickly.
Large Inventory:
We keep deep inventories, which are strategically located at our regional warehouses, so you will always have the product you need when you need it most.
Cut-to-Length Hoses:
Save money on unwanted hose inventories by ordering the exact amount of product you need.
Hose Fabrication:
Many of Texcel’s industrial hose product line is available cut-to-length and coupled with crimped, swaged or internal expanded ends.
Hose Testing and Certification:
Hydro-static testing to NAHAD Hose Assembly Guide Lines and USCG Testing is available.
Immediate Fax or Email Order Confirmation:
Feel confident knowing that your order is understood correctly and will ship the same day.
Confidential Drop Shipments:
Save money, hassle and time by requesting that we ship blind to your customers when you need us to.
PLACE ORDERS and Manage your Texcel Account Online:
Our password-protected website allows our distributors to place and track orders, check prices, get data sheets, upload purchase orders, view statements, search our entire product line and much more.